Billing Policies
Water Bills
The Water System now bills eight cycles per month and your billing date will vary slightly each month. Please note carefully the due date since this will vary each month due to weekends, holidays, et cetera. Payments must be in our office on or before the due date to avoid a late charge. The Water System does not go by postmarks on the envelopes.
Residential and Irrigation Meters
The conservation rate for ¾” and 1” residential and irrigation meters; $16.00 for the first 2,000 gallons; $2.80 per thousand gallons for the next 17,999 gallons; $3.80 per thousand for water usage 20,000 gallons and over.
Larger Size Meters
1 ½”, 2”, 3”, and 4” residential and irrigation meters have a base rate depending on the size meter installed; water used is $2.80 per thousand for the first 19,999; then $3.80 per thousand thereafter.
Service Charge - There is a $25.00 service charge which is applied to the first billing for all new accounts.
Billing Inquiries
We are available to answer your questions about billing from 8:00 a.m. until 5:00 p.m. at 770.461.1146, ext. 5.
You May Pay Your Bill At:
Water System Business Office
245 McDonough Road
Fayetteville
Drop Boxes Are Located at:
Regions Bank
Peachtree City
Crosstown Road and Kedron Drive Locations
Town of Tyrone
Town Hall - Senoia RoadStonewall Government Complex
Fayetteville
Or, mail your payment and the return portion of your bill in the envelope provided with your bill. We can also draft your bank account or accept electronic payment.
Service Interruption
Your service is subject to be interrupted if an amount of $16.00 or over is shown on your bill as "amount past due."
If your water service is interrupted for nonpayment, you must pay the entire amount owing on the account, and the $25.00 reconnect fee, at the Fayette County Water System business office at 245 McDonough Road.
Office Hours
The business office, 245 McDonough Road, Fayetteville, is open from 8:00 a.m. until 5:00 p.m. daily, Monday through Friday.
The filtration plant in Peachtree City has someone on duty 24 hours per day, seven days a week.
Emergency Numbers
Please report any emergency during normal working hours to our business office at: 770.461.1146 since we have radio contact with our men.
After office hours, call the Water Treatment plant at 770.487.3271.
Also, the Sheriff's Department or Fire Departments will help get in touch with someone in the Water System who can handle the emergency.
Sewer Rates
The Peachtree City Water and Sewerage Authority provides sewer service to Peachtree City citizens. Please direct questions to 770.487.7993 or 1127 Highway 74 South, Peachtree City, Georgia, 30269.
Peachtree City residential sewer rates only - $4.38 per 1,000 gallons of metered water used each month, with a minimum bill of $20.00. The rates for Industrial, Commercial and Multi-Family are $4.85 per 1,000 gallons of metered water, with a minimum bill of $20.00.
The City of Fayetteville provides sewer service to Fayetteville customers. Please direct questions to 770.460.4237 or 240 Glynn Street South, Fayetteville, Georgia, 30214.
City of Fayetteville residential sewer rates only - Minimum bill of $13.20 for 0 gallons to 2,000 gallons of metered water used each month and $2.30 for each additional 1,000 gallons of metered water used. Commercial sewer - Minimum bill of $25.20 for 0 gallons to 2,000 gallons of metered water used each month and $2.30 for each additional 1,000 gallons of metered water used. Minimum charge for sewer is based upon the number of existing units which potentially may be served by each water meter.
The Town of Tyrone provides sewer service to Tyrone customers. Please direct questions to 770.487.4038 or 881 Senoia Road, Tyrone, Georgia, 30290.
Town of Tyrone sewer rate - Minimum bill of $30.00 for the first 4,000 gallons of water used each month and $8.45 for each additional 1,000 gallons of metered water used.