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Frequently Asked Questions
I have been bitten by an animal, what do I do?
Any animal which has bitten a human must be quarantined for ten days rabies observation whether the animal has been vaccinated against rabies or not. This is a state law. The animal must be confined either at the animal shelter or at a veterinarian. The animal must be confined in a location where the employees are familiar with the symptoms of rabies. I would like to make a donation, where do I send it?What is the money received from donations used for? The animal shelter has a fund account set up for donations. The money
in the animal care and welfare fund is used solely for veterinarian treatment
of animals from the shelter and for the discounts provided
for spay and neuter of the animals adopted from the shelter. Anytime during regular business hours. Hours of operation are 9:00 a.m. - 5:00 p.m. Monday through Friday and Saturdays 11:00am – 2:00pm. What veterinarian do I use to get the discounts?Our 25% off first Vet Visit can be used at almost any Veterinarian operating in Fayette County. Additionally, Our 50% off sterilization can be used with any Fayette Veterinarian or veterinarian outside the county who will agree to our payment conditions. How do I get rid of squirrels in my attic/chimney?Cage traps are available at most hardware stores, bait it with soda crackers and peanut butter. Or call a wildlife relocator. After relocating the squirrels find the location where they were getting in and secure it. I have a snake in my house, what do I do? We will remove snakes, but only if they are inside the house. I have a snake in my yard, what do I do?Nothing. Snakes are common in this area. You leave it alone and it'll leave you alone then go its own way if given time. It is illegal to kill nonpoisonous snakes. Poisonous snakes in this area are the Copperhead and the Water Moccasin. Familiarize yourself with these snakes so you know them on sight. Nonpoisonous snakes kill poisonous snakes so they are actually good to have around. Which wild animals have the potential to carry rabies?Raccoons, fox, skunk and bats are the most common in this area. Opossums and other rodents such as squirrels, chipmunks, mice, et cetera very rarely carry rabies.. I have a problem with wild animals in my garage and/or around my animals.This is a common problem if pet food is kept in the garage or your animals pen. The animals most commonly attracted are opossums and raccoons. It's a free meal and easy snacking for these animals. In order to eliminate the problem you will have to remove the food. How do I keep deer out of my garden and flower beds?Deer repellent can be purchased in the garden department of most stores. What do I do if I have found an animal?The animal shelter will pick up stray animals or you can bring the animal to the shelter. If you prefer to attempt to locate the owners yourself, you should file a found report with the animal shelter leaving your name, number and a description of the animal, list it in the local papers and post signs in the neighborhood. If you have not located the owner in one week, you need to make a decision on what to do with the animal. A stray is only considered a stray for a week and after that it becomes your animal. I have lost my animal, what do I do?File a lost report with the animal shelter as soon as possible. Be sure to leave a night number in case your animal is picked up injured after hours, post signs in your neighborhood, walk and/or drive around and look for your animal. Be sure to talk with children in the neighborhood. They are outside most of the time and are likely to notice an animal they are not accustomed to seeing. I have an emergency situation with an animal, what do I do?If the animal is yours, there are emergency veterinarian clinics which are open 24 hours. They are listed in the yellow pages under veterinarians, find the one closest to you. If this is not your animal, the animal shelter has someone on call 24 hours. We respond only to injured animals, bite cases and rabid animals. If you need to contact the animal shelter due to an emergency, your local law enforcement agency has this information and will contact the person on emergency call. My animal fought with wildlife, or I found wildlife dead in my animal's pen, what do I do?Contact animal control immediately for instructions. What can I do about neighbors who let their animals run loose?Please call animal control during business hours to file a complaint. This will instigate a report and paper trail with which animal control officer will begin a formal investigation. On a first offense, pet owners may receive a warning. Thereafter, they will receive citations adjudicated under state court. Please do not wait for a stray animal to become a problem, call it in as soon as you witness the violation. What can I do about animals running the neighborhood if I do not know who the owners are?We can send out a patrol to try and locate the animals. A formal investigation to attempt and find the owner or to simply capture the animal will be instigated within 24 business hours of receiving the call. Capturing stray animal’s however takes time. If the owner reclaims their animal, they may choose to re-release it. Please keep animal control posted with the progress of your particular situation. Someone is being cruel, mistreating and/or not properly providing for an animal. What can I do?You can file a complaint with the shelter. Cruelty allegations are adamantly investigated 24/7 by our officers. Each officer is certified at State and National programs to investigate allegations of neglect, cruelty or animal fighting. If you suspect any of these actions, please file with the shelter immediately. Acts witnessed after business hours can be reported to 911. If animals are in position of imminent danger, as is the case with Animal Fighting, please call 911. All complaints received are kept confidentially but may not be anonymous to allow follow-up. I have found a wild animal or bird too young to be away from its mother, what do I do?Before you do anything, even touch it, call the animal shelter. Wild animals and birds do not abandon their young unless they have been killed. Usually they have been scared away by an intruder. Back off until you are out of sight and observe the situation. If the mother is nearby, she will return when everything is quiet again. If a mother does not return in a reasonable amount of time, call the shelter. There are individuals who do wildlife rehabilitation in the area and we will get the animal to the correct rehabilitation center for that particular species. Why should I spay or neuter my pet?Altered animals live longer, healthier lives. It makes it easier to keep them at home, prevents unwanted litters and indiscriminate breeding. Thousands of unwanted animals are euthanized across the United States every day. A means to an end to this problem is to spay or neuter your pets. What do I do about a dead animal?If this is your animal, check with your Zoning Department. You may be able to bury it on your property; if not, there are incinerators you can take it to in Fayetteville. If it is a dead animal on a residential street, you can call the Road Department at 770-461-3142 ext. 2. They can also give you more information about the incinerator. If it is a dead animal on a state highway, you can call the Department of Transportation at 770-228-7337. The Road Department or the Department of Transportation usually will not pick up anything smaller than a dog. What can I do about my neighbors dog barking constantly?If you live in the unincorporated areas of Fayette County, this is handled by the County Marshals Office at 770-460-5730 ext. 157. If you live in the City of Peachtree City, this is handled by the Police Department at 770-487-8866. If you live in the City of Fayetteville, it is also handled by the Police Department at 770-461-4441. I think my animal is at the shelter, what do I need to do?You need to come to the shelter and make sure it is your animal. Impound fees are $10.00 during hours and $30.00 if impounded on an emergency basis. Board is $2.00 a day up until the day you are notified your animal is at the shelter. After that day the fee goes up to $5.00 a day. |
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